Mihani, Mihani, Saiful Saiful, and Yurdi Maulidani. “Pengaruh Kualitas Jasa Pelayanan E-Ktp Terhadap Kepuasan Masyarakat Di Kelurahan Bandara Kota Samarinda”. Innovative: Journal Of Social Science Research 5, no. 4 (July 21, 2025): 3860–3870. Accessed May 20, 2026. https://j-innovative.org/index.php/Innovative/article/view/20696.