Hayati, Hayati, Thita Moralitha Mazya, and Muhammad Ibrahim Rantau. “E-Service Quality Pada Aplikasi Sistem Informasi Surat Masuk Dan Surat Keluar (Sisumaker) Dikantor Imigrasi Kelas 1 Khusus Non TPI Jakarta Selatan”. Innovative: Journal Of Social Science Research 4, no. 5 (October 21, 2024): 8327–8340. Accessed June 24, 2026. https://j-innovative.org/index.php/Innovative/article/view/14905.