Sulistio, Aziz, et al. “ Metode Webqual 4.0 Dalam Menganalisa Kualitas Aplikasi Mitra Transportasi Ojek Online ”. Innovative: Journal Of Social Science Research, vol. 4, no. 4, Aug. 2024, pp. 12188-04, doi:10.31004/innovative.v4i4.13668.