Wasino, Wasino, Etty Nurwati, and Agus Riyanto. 2024. “Analisa Determinan Kepuasan Pelanggan Terhadap Departemen Banquet Hotel (Studi Kasus Grand Mercure Hotel Kemayoran Jakarta)”. Innovative: Journal Of Social Science Research 4 (2):2136-52. https://doi.org/10.31004/innovative.v4i2.9613.