TELAUMBANUA, O.; WARUWU, S.; HULU, F.; KAKISIN, S. M.; LAHAGU, P. Analisis Resistensi Pegawai dalam Melakukan Pelayanan Pada Penerapan Aplikasi E-Samsat Sumut Bermartabat di UPT Samsat Gunungsitoli. Innovative: Journal Of Social Science Research, [S. l.], v. 4, n. 1, p. 2969–2978, 2024. DOI: 10.31004/innovative.v4i1.8229. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/8229. Acesso em: 22 jul. 2024.