GULO, Theresia Febriani; HUTAHEAN, Marlan; TOBING, Artha Lumban. Analisis Kinerja Ombudsman Dalam Menangani Laporan Pengaduan Masyaraka (Studi Kasus Kantor Ombudsman Perwakilan Provinsi Sumatera Utara). Innovative: Journal Of Social Science Research, [S. l.], v. 4, n. 2, p. 4805–4814, 2024. DOI: 10.31004/innovative.v4i2.9943. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/9943. Acesso em: 9 may. 2026.