PRATONDO, Katon; ZAID, Zaid; BIDUL, Sayang; AISYAH, Siti. Pengaruh Kualitas Pelayanan terhadap Loyalitas Pelanggan melalui Citra Perusahaan (Studi Kasus pada Bisnis Ritel TokoMu). Innovative: Journal Of Social Science Research, [S. l.], v. 4, n. 2, p. 3675–3686, 2024. DOI: 10.31004/innovative.v4i2.9511. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/9511. Acesso em: 17 may. 2026.