HASANAH, Putri Imroatul; MALA, Iva Khoiril; SUTANTRI, Sutantri. Pengaruh Kualitas Pelayanan Dan Produk Terhadap Tingkat Kepuasan Konsumen pada UMKM Otak-Otak SLG Kediri . Innovative: Journal Of Social Science Research, [S. l.], v. 4, n. 2, p. 8427–8437, 2024. DOI: 10.31004/innovative.v4i2.8574. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/8574. Acesso em: 2 may. 2026.