SETIAWAN, R. Nur Budi; SUSANTO, Very Yahya Indra. Pengaruh Kepuasan Pelanggan Sebagai Pemediasi Kualitas Pelayanan dan Citra Perusahaan Terhadap Loyalitas Pelanggan (Studi Bengkel Nasmoco Mlati) . Innovative: Journal Of Social Science Research, [S. l.], v. 4, n. 2, p. 2388–2403, 2024. DOI: 10.31004/innovative.v4i2.8465. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/8465. Acesso em: 20 sep. 2026.