KIRANA, Raden Rafika Dwinanda. Penyelesaian Sengketa Dalam E-Commerce Melalui Badan Penyelesaian Sengketa Konsumen (Berkaca Dari Undang-Undang Perlindungan Konsumen). Innovative: Journal Of Social Science Research, [S. l.], v. 3, n. 2, p. 2631–2643, 2023. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/609. Acesso em: 11 may. 2026.