KURNIAWAN, Bagus Ananda; INDRAYANA, Samuel; AZIZAH, Anisa Kurniatul. Analisis Kepuasan Pelanggan Internal di RSUD Sidoarjo dalam Upaya Mengembangkan Mutu Pelayanan. Innovative: Journal Of Social Science Research, [S. l.], v. 3, n. 4, p. 9615–9626, 2023. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/4733. Acesso em: 15 may. 2026.