PURWANTO, Kurnia Ade; ARISUSANTY, Dian Junita; ASDIANA, Femmy; NUGRAHA, Bugi. Pengaruh Fasilitas Pelabuhan dan Kualitas Pelayanan terhadap Kepuasaan Penumpang di Pelabuhan Serangan. Innovative: Journal Of Social Science Research, [S. l.], v. 5, n. 3, p. 8682–8695, 2025. DOI: 10.31004/innovative.v5i3.18893. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/18893. Acesso em: 13 jul. 2026.