SAORI, Sopyan; SAFTILA, Diva; HOPIA, Nida. Implementasi Kualitas Pelayanan untuk Meningkatkan Kepuasan Pelanggan di PT Pos Indonesia Cabang Sukabumi. Innovative: Journal Of Social Science Research, [S. l.], v. 5, n. 2, p. 388–396, 2025. DOI: 10.31004/innovative.v5i2.17992. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/17992. Acesso em: 30 jul. 2026.