KAMODA, Aprillio P. D. A.; TULUSAN, Femmy M. E.; TAMPI, Johny R. E. Public Service Quality Analysis at the Population and Civil Registration Office of Manado City. Innovative: Journal Of Social Science Research, [S. l.], v. 5, n. 1, p. 49–64, 2025. DOI: 10.31004/innovative.v5i1.17152. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/17152. Acesso em: 27 apr. 2026.