TRIPUTRA, Jimmy; KADARISMAN, Sumeidi; RAHMIYATI, Ayu Laili; RULIA, Rulia; PARAMARTA, Vip. Pengaruh Kualitas Layanan Pada Kepuasan Pelanggan Yang Berimplikasi Terhadap Loyalitas Pelanggan (Studi Kasus Di Apotek Safira Provinsi Papua Barat). Innovative: Journal Of Social Science Research, [S. l.], v. 4, n. 5, p. 8415–8434, 2024. DOI: 10.31004/innovative.v4i5.15911. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/15911. Acesso em: 30 apr. 2026.