PERTIWI , Siwi Lintang; CHUMAIDIYAH, Endang; PULUNGAN, Muhammad Almaududi. Perancangan Perbaikan Proses Bisnis Pada UMKM Mak Pookies Dengan Menggunakan Metode Business Process Improvement. Innovative: Journal Of Social Science Research, [S. l.], v. 3, n. 2, p. 8713–8724, 2023. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/1428. Acesso em: 11 may. 2026.