MULIA, Riskita Dinda; PRATHAMA, Ananta. Implementasi Pemantauan dan Evaluasi Kinerja Penyelenggaraan Pelayanan Publik di Kecamatan Pakal Kota Surabaya. Innovative: Journal Of Social Science Research, [S. l.], v. 4, n. 4, p. 5820–5828, 2024. DOI: 10.31004/innovative.v4i4.13781. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/13781. Acesso em: 12 jul. 2026.