AGUNG, Alexander Gregorius; SETIAWATI, Marla. Analisis Tingkat Kualitas Pelayanan Terhadap Kepuasan Konsumen Dengan Metode Service Quality Pada Pindadmart. Innovative: Journal Of Social Science Research, [S. l.], v. 4, n. 4, p. 6529–6539, 2024. DOI: 10.31004/innovative.v4i4.12475. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/12475. Acesso em: 27 apr. 2026.