MULYANA, Muhammad Adha Agung; ROSLINA, Roslina; AMBARWATI, Dwi Asri Siti. Pengaruh Kualitas Layanan Dan Kepercayaan Terhadap Kepuasan Pelanggan (Studi Pengguna JNE Di Bandar Lampung). Innovative: Journal Of Social Science Research, [S. l.], v. 3, n. 2, p. 6517–6528, 2023. Disponível em: https://j-innovative.org/index.php/Innovative/article/view/1134. Acesso em: 27 jun. 2026.