Arief, S. (2023). Analisis Penerapan Total Quality Management Dalam Upaya Peningkatan Kinerja Manajerial Pada PT Gaya Makmur Tractors Makassar. Innovative: Journal Of Social Science Research, 3(1), 667–678. Retrieved from https://j-innovative.org/index.php/Innovative/article/view/4656