Butar Butar, Jessicca Sarma Jean, Nora Anisa Br Sinulingga, and Enty Evasari Simanjuntak. “Analisis Service Quality, Perceived Value, Relationship Marketing Terhadap Kepuasan Peserta BPJS Ketenagakerjaan Cabang Medan Kota”. Innovative: Journal Of Social Science Research 4, no. 5 (September 9, 2024): 1699–1713. Accessed June 21, 2026. http://j-innovative.org/index.php/Innovative/article/view/14631.