Tri Sulaksana , Rahadi Meta. 2024. “Pengukuran Kualitas Pelayanan Teknisi Manufaktur Terhadap Kepuasan Operator Mesin Manufaktur Menggunakan Metode Service Quality (Servqual)”. Innovative: Journal Of Social Science Research 4 (4):5380-96. https://doi.org/10.31004/innovative.v4i4.13010.