ZALUKHU, Elis Juliawati; GEA, Jeliswan, B.I.J.; HAREFA, Irdani; ZEBUA, Serniati. Pengaruh Total Quality Management Terhadap Efisiensi Operasional Pada Cv. Haga Anugrah Perkasa Gunungsitoli. Innovative: Journal Of Social Science Research, [S. l.], v. 3, n. 6, p. 6925–6937, 2023. Disponível em: http://j-innovative.org/index.php/Innovative/article/view/7286. Acesso em: 13 sep. 2026.