YULIANTO, Daris. Customer Experience sebagai Alternatif Peningkatan Kualitas Pelayanan Publik (Studi Kasus: Kantor Imigrasi Yogyakarta). Innovative: Journal Of Social Science Research, [S. l.], v. 3, n. 6, p. 4191–4205, 2023. Disponível em: http://j-innovative.org/index.php/Innovative/article/view/6741. Acesso em: 15 sep. 2026.