RUSLANI, Ruslani; MAHMUD, Mahmud; PAKARTI, Piji; WARDHANI, Masitha Fahmi. Pengaruh Kualitas Layanan Aplikasi Terhadap Kepuasan Konsumen dalam Membentuk Niat Beli Ulang Tiket Kereta Api Pada KAI Acces. Innovative: Journal Of Social Science Research, [S. l.], v. 4, n. 3, p. 9454–9467, 2024. DOI: 10.31004/innovative.v4i3.11186. Disponível em: http://j-innovative.org/index.php/Innovative/article/view/11186. Acesso em: 18 jun. 2026.