HANDAYANI, Melia; MA’RUF, Ma’ruf; GUMILANG, Surya Agung; FAUZI, Muhammad Ariq; JATI, Mukti Widayat; RAIHAN, Wildan Ali; FAHREZA, Rio. Pengaruh Kualitas Layanan Jasa Logistik Terhadap Kepuasan dan Loyalitas Pelanggan di PT Pos Indonesia Cabang Serang. Innovative: Journal Of Social Science Research, [S. l.], v. 4, n. 3, p. 8256–8271, 2024. DOI: 10.31004/innovative.v4i3.11138. Disponível em: http://j-innovative.org/index.php/Innovative/article/view/11138. Acesso em: 18 aug. 2026.